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Confidential deliveryPrivate delivery uses a dedicated encrypted dispatch service. The destination address is entered once, cleared after submission, and omitted from regular admin lists. This entry point is closed until the dispatcher and its lawful processing arrangements are configured.
What the recipient receives
- A one-time invitation link with a short expiry
- A privacy notice and optional name selection
- Individual authenticator QR inside a verified secure session
- Own device registration and offline recovery
One common journey
- Verify personal emailProcessed only by the isolated invitation delivery service.
- Choose account identityDisplay name is optional. A unique, non-identifying account ID is issued.
- Protect sign-inPrivate six-digit TOTP QR and individually registered passkey credentials.
- Complete recoverySave your recovery key, then await approval where required.
Access is never sharedEach person signs in as themselves, even when hundreds share permission to use support@. Mailbox grants are scoped, individually auditable and can expire or be revoked.